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DIPLOMA OF HOSPITALITY MANAGEMENT

Learn to Manage Hospitality Operations

  • This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills, combined with managerial skills and sound industry knowledge, to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.

    This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. Employers include restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and the acquisition of targeted skills in accommodation services, cookery, food and beverage, and gaming.

  • Age requirement:
    Minimum age of 18 years and above

    Academic requirement:
    Satisfactory completion of the Certificate IV in Kitchen Management.

    English Proficiency:
    An IELTS band score of 6.0 (Academic) or equivalent, or
    Evidence that they have studied in English for at least five years in Australia, Canada, New Zealand, the Republic of Ireland, South Africa, the United Kingdom or the United States, or
    Evidence that, within two (2) years of their application date, they have successfully completed in Australia a foundation course or a senior secondary certificate of education, or
    Applicants originating from students’ visa assessment levels 1 and 2 countries without the required IELTS or equivalent score must undertake the Language, Literacy and Numeracy (LLN) test.

  • Educational pathway:
    On successful completion of this qualification, participants may progress into further studies such as:

    • SIT60322 Advanced Diploma of Hospitality Management

    Exit Pathway:

    Participants who achieve competency in all course units will be awarded the full qualification, SIT50422 - Diploma of Hospitality Management, which includes a Certificate and a Record of Result.

    Participants who leave the course mid-way or do not achieve competency in all units will receive a Statement of Attainment indicating the number of units they have achieved competency in.

  • On successful completion of this qualification, participants may find employment in the Hospitality Industry as a:

    • Banquet or function manager

    • Bar manager

    • Café manager

    • Club manager

    • Executive housekeeper

    • Front office manager

    • Gaming manager

    • Kitchen manager

    • Motel manager

    • Restaurant manager

    • Unit manager catering operations.

    It is not, however, intended to indicate that an individual will gain immediate employment on completion of this qualification.

  • Students with prior learning and work experience can apply for RPL.

    Recognition of prior learning evidence must include, but not be limited to, the following:

    • Work experience

    • Life experience

    • Previous study

    • Professional development programs

     

    Students who have completed corresponding units of competency and/or units contained within the packaging rules can apply for Credit Transfer.


    If you wish to apply for RPL or Credit Transfer, please notify the Institute at the time of enrolment

  • This qualification is at AQF level 5. Volume of Learning for a Diploma qualification is typically from 1 to 2 years or 1200 – 2400 hours, which is described in the AQF as follows:

    The volume of learning identifies the duration of all training and assessment activities, as well as practice opportunities. These activities include the following:

    • Supervised or guided learning such as classroom training sessions, trainer-led support sessions and simulated workplace training, Guided Learning and formative and summative assessments.

    The volume of learning allocated in the design of this qualification may vary depending upon, and not limited to:

    • the existing skills, knowledge and the learner’s experience;

    • an RPL assessment

    The Volume of learning for this qualification includes: face-to-face structured training sessions; training support provided to students in groups and one-on-one; guided structured learning activities; students' individual reading and research; assessments; and feedback reviews.

    • Amount of Learning = 375 hours

    • Assessment hours = 125 hours

    • Total volume of Learning hours = 500 hours

     

    Participants are expected to do at least 4 hrs of self-study per week.


    If any class day falls on a public holiday, the session will be scheduled for another day that week.

  • Assessment methods used for this qualification will provide a range of ways for individuals to demonstrate that they have met the required outcomes, including:

    • Written Questions and Answers

    • Projects

    • Role-play

    • Simulations

    • Observations

     

    At the beginning of each unit, trainers will outline the assessment tasks that must be completed.

  • Participants need to complete twenty-five (25) units of competencies, within the SIT training package at Certificate III level.

    This qualification has:
    Core Units = 5
    Elective units = 1

     

    CORE UNITS

    Unit Code           Unit Name

    SITXCCS015     Enhance customer service experiences

    SITXCCS016     Develop and manage quality customer service practices

    SITXFIN010       Prepare and monitor budgets

    SITXGLC002     Identify and manage legal risks and comply with law

    SITXMGT005     Establish and conduct business relationships

     

    ELECTIVE UNITS

    Unit Code           Unit Name

    BSBTWK503      Manage meetings

  • Admission Fees: (Non-refundable): $250
    Material Fees: (Not limited to books, etc.): $1,250
    Tuition Fees: $6,500
    Total Course fees: $8,000

     

    Unless otherwise specified, Total course fees include all training and assessment, as well as required resources and textbooks, to help participants achieve the qualification or course they are enrolling in.

  • Learner needs will be identified through an enrolment form, a face-to-face or over-the-phone interview, an LLND (Language, Literacy, Numeracy, and Digital) and a pre-training review.


    It will help establish the applicant's skill and knowledge levels, their current employment, and how that relates to the course content and interactions.


    Where additional support needs have been identified, an Individual Support Plan will be developed, which may include:

    • Language Literacy Numeracy and Digital Support

    • Mentoring from trainers

    • Additional classes, tutorials, and workshops

    • Additional classes, tutorials, and workshops

    • Computer and technology support

    • Reasonable adjustment to assessments

     

    Provision of additional support services will be provided where necessary to enable students to participate in the same way as any other person regardless of whether support services have been required.

Course Name

Diploma of Hospitality Management

CRICOS Course Code

119481A

VET National Code

SIT50422

Location

8 Prowse Street Brunswick VIC 3056 Australia

Duration

The total duration of the qualification is 20 weeks, including 6 weeks of term breaks.

Delievery Mode

Face-to-face

Full-time

20 hours per week

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